GREAT SERVICE! I called on a Friday at 5:40 and Randy answered the phone! I expected voice mail. He said they could fix my door on Monday and they would call by 7:30. They called at 7:20, said they'd be here by 8:30. They arrived at 8:20 and were done in less than 30 minutes! AND, the cost was half of what I expected. Very friendly people, and excellent service!